Product Support

Warranty Information

Consumer products purchased within the UK and Ireland are eligible for a warranty to cover genuine manufacturing defect.

If a product fails during the warranty period, the customer is entitled to a free of charge repair under the specified terms. This is provided that a valid purchase receipt is submitted with the product and the fault is one of legitimate electrical or mechanical failure.

Product failure occurring as the result of factors that do not constitute genuine manufacturing defect are not covered under the terms of the warranty and any repairs of this nature would be chargeable.

Consumable items are not covered under the warranty. They include, but are not limited to, batteries, bulbs, bags, cassettes, SD cards, cables etc.

This warranty is non transferable. In addition, any repairs carried out by non authorised personnel will invalidate the warranty.

Below are details of the applicable warranty period (as valid in UK and Eire) and links to the warranty documentation, providing full terms and conditions of the warranty.

Product	Warranty Period (Terms and Conditions)
Microwave Oven	1 Year (plus two year magnetron part only)
Breadmaker	1 Year

To read more about the Panasonic warranty policy please click here.

Contact Us

If you have any questions or enquiries related to the Ideas Kitchen, please see our contact us page.
If you have a general enquiry about Panasonic products or a technical question related to your Kitchen Appliance, ask us a question here here.